What Clearahead holds about you and your company, why we hold it, and what we will never do with it.
Two kinds of data. Account data (your name, work email, company and role) and model data: the goals, constraints, actions, evidence and protected sessions your company writes into Clearahead.
Model data belongs to your company, not to us. You can export all of it at any time, in full, without asking.
If you connect a calendar, we read the events you link to an action so we can record whether protected time held. We do not read, store or index the rest of your diary.
To run the product you are paying for: to keep the model, compute momentum and attention coverage, send follow-ups, and show a report your team can trust. That is the whole of it.
Clearahead can expose parts of your model to agents and integrations you approve. Every read is logged with the client, the fields read and the time. You can see that log, and you can revoke a client in one action.
Private conversations, anything AJ has inferred but nobody has accepted, and any individual’s calendar are never available to an external reader.
If you join our affiliate programme, we hold what you give us when you apply (your name, email, website, country, how you plan to share Clearahead and the code you chose), the PayPal or Wise address or bank details we pay you at, the organisations you referred and what we owe and have paid you. Your sign-up details also go to HubSpot, our CRM, so we can keep in touch. Payout details stay in Clearahead.
If your company joins through an affiliate’s link or code, we record who referred it, tell that affiliate your organisation’s name when it signs up and when it first pays, and pay them a share of what your company pays. We tell them nothing else about your company or your use of Clearahead.
The free goal writing tool on this site works without an account. We store what you type into it, AJ’s replies and the goal and constraints it writes, so we can run the tool, keep it from being abused and improve Clearahead, which is our legitimate interest; please don’t include other people’s personal details.
Alongside that we keep a one-way hash of your IP address (to allow three goals per person every 30 days), a random id for your browser, your country, the page that sent you and any campaign tags in the link. The code we give you, and the PDF it’s printed on, let anyone who has it open your goal for 90 days, so keep it to people you’d share the goal with.
If you bring the goal into a Clearahead account, it becomes your company’s model data like the rest. If you don’t, we delete the run after 12 months. You can ask us to delete it sooner: send us the code.
Data is held in the United Kingdom and the European Economic Area. Backups are encrypted and rotated on a 35-day cycle.
Cancel and your model stays available to export for 30 days, then it is deleted. Ask us to delete it sooner and we will, within seven days.
You can ask for a copy of everything we hold about you, ask us to correct it, or ask us to delete it. We answer within 30 days and there is no charge.
We are Clearahead AI Ltd, a company registered in England and Wales (company number 17557849), with its registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. We are the data controller for account data and the processor for your company’s model data. Our lead supervisory authority is the UK Information Commissioner’s Office.
