Hours, not months.
If your operating model takes a consultant and a quarter to install, it was built for a different world
If you've ever tried to put a proper operating model into a growing company, you'll know how it usually goes. Somebody reads the book, or hires the coach, or brings in the consultancy. There's a kick-off. There are workshops. There's a training programme for the leadership team, then for the managers, then for everyone else. There's software to buy, configure and roll out, usually priced per seat. Six months later, if things have gone well, the company is running the new system. If things have gone less well, it's running half of it, and quietly resenting the other half.
I've come to believe that the length and cost of all that is itself a warning sign. In the AI era, if the way you run your company takes a consultant and a quarter to put in place, it was built for a different world. The sixth belief behind Clearahead is simple: hours, not months.
Why it used to take months
Old operating models took months for understandable reasons. They came with a lot of machinery: meeting formats, scorecards, templates, cascades, review cycles. All of that had to be designed, taught and then kept running by people, because there was nothing else to keep it running. The implementation was long because the model was heavy, and the model was heavy because humans had to carry every bit of it.
That's also why they needed outside help. When a model depends on a lot of rituals being done correctly, someone has to teach the rituals and police them until they stick. That's a real job, and the people who do it are often very good at it. But it means the cost of changing how you run your company has been measured in thousands of pounds and months of leadership time, which puts it out of reach for most small and growing businesses, and makes it painful for the rest.
I wrote about where most of these systems came from in Why are you doing that? They're products of their time, and their time had no other way to do it.
What's changed
Two things have changed, and together they knock the months out of it.
The model itself can be much lighter. When the machinery of asking, gathering and reporting can be done by AI, the operating model doesn't need most of its rituals. What's left is small enough to explain in a sentence: one goal, the constraints holding it back, and the moves that clear them, with a loop that keeps it current. I set out the whole thing in The operating model for the AI era, and it fits on a page.
The setup can be a conversation. Setting the goal, finding the constraints and proposing the first moves used to be what the workshops were for. Now an AI can ask the right questions, push past the symptoms, and turn a leadership team's answers into a working model in about an hour. Not a draft for the consultant to tidy up; the real thing, that the team can start using that afternoon.
What a first week looks like
Here's how a team gets started with Clearahead, and none of it needs anyone from outside:
- Day one, an hour with AJ. The founder, MD or COO sets the goal with AJ: the outcome, a rough when, and how you'll know it's done.
- Day one, the question. AJ asks what's holding you back, and keeps asking until you're past the symptoms. You come away with a short list of constraints, in your order.
- Day two, moves. AJ proposes moves under the top constraint. The team keeps the ones it believes in, and each one gets an owner and a due date.
- Day two, invite the team. People pick up their moves and start saying what's changed in their own words. The board or investors can read along.
- The first Monday. This week from AJ lands first thing, with where you stand and what needs you.
- End of week one, stop one thing. Pick the meeting or report the brief has just made redundant, and drop it for a month.
That's a new operating model running inside a week, with your own team, at no extra cost in leadership time. You can see what that first conversation looks like on Meet AJ, or follow the getting started guide.
Why speed matters so much
It's tempting to see a fast setup as a nice-to-have, a convenience. I think it's far more important than that, for three reasons.
You can actually try it. When changing how you run the company costs months and thousands, you only get one go, and you'd better be sure before you start. When it costs an afternoon, you can try it, see if it works for your team, and adjust. That's a much better way to make any decision, and it's the reason we made Clearahead free for up to three people with no card needed.
It doesn't stall the work. A six-month implementation is six months where the leadership team is partly focused on the new system rather than the business. In a growing company, that's six months of a scarce resource spent on the means rather than the end.
It's a test of the model. If a way of running a company needs months of training to stick, it's probably asking people to do things that don't come naturally. A model that a team can pick up in an afternoon is one that fits how people already work: say what's changed, see where things stand, decide what's next. Simple enough to start quickly usually means simple enough to keep going.
One price, the whole company
The same thinking goes for cost. Most of the tools behind old operating models charge per seat, which means every new person you invite costs more, and so in practice you don't invite everyone. The board gets a PDF, the junior team gets a summary, and the picture is never quite shared.
We think that's backwards. An operating model only works if the whole company is in it, which I've argued in Built for the whole company. So Clearahead is free for up to three people, which suits most early-stage startups, and after that it's one flat price for the whole company, however many people you invite. You can see the details on the pricing page.
Start this afternoon
If you've been putting off getting your company properly aligned because it felt like a big project, I'd gently suggest that it doesn't need to be one any more. Block out an hour. Set the goal. Ask what's holding you back. Put a few moves under the thing at the top. That's the operating model, running.
It's a big part of how we think about our vision, a world where every company is aligned in real time. You can't have every company aligned if aligning a company takes months and a consultant. You can if it takes an afternoon. The last belief, Built for the whole company, is about who should be in the room when you do.